Bought a used car, check engine light came on, took it back and they made the repairs at no cost to us. Easy process, gave us a loaner car and so far so good.
Great to work with Doug Shrauner, I was worried about qualifying for a new car loan but he found me a great rate on my new Chevy Trailblazer, Thanks Doug
Doug Shrauner was great to work with, I didn't think I would qualify for a new car loan but he made it happen and got me a great rate too. Loving my new Trailblazer. Thanks Doug
Thank you so much. First time buying a car at a dealership. Walked in nervous and walked out excited and relieved. Thanks for your help and I will coming back. With an appointment of course!! 😉
Shelby Beach is the salesperson you want to work with. Professional, gracious with having your needs, primary interests at heart. You will be glad you found her!
My overall experience was fantastic!! Doug was very friendly, knowledgeable, honest and courteous. Trading in my car was effortless. I love my Malibu. Thank you!
Bought new truck from Dewey and he made it quick seamless transaction and were in and out in less then 20 minutes with the 2021 3500 diesel. He has terrific follow through and aggressively searches for options when there’s minimal inventory!
Thank you Doug for getting me a great deal on my car. Your friendly and caring approach is a testament to you. I will certainly recommend your services.
Was really worried about being approved, Doug Shrauner was THE BEST! Got me in w no money down very happy & satisfied with his service. Excellence
They make you feel as if you’re a lifelong friend. Rosedale Chevrolet gets the job done with such professionalism. Simply amazing and glad I went there first.
I bought a car from Doug 8 years ago and I came back and purchased a new vehicle because I remembered how GREAT he was. He is simply AMAZING!!!!
Bought a diesel work truck from Dewey, was very pleased with every aspect of your dealership. Very professional, and I am very pleased with my vehicle. I will definitely be back.
Doug Shrauner was my hero again! My car I traded was on its last lap.! He got me the one a I wanted! Ask for Doug!!
Everything about the appointment went good right down to how long it would take. All there was to read was a paper that I read at home ,magazines that were of no interest to anyone in the area women's world for example NO sports or car or new vehciles, and no goodies to fight over,not a napkin to wipe your fingers . HOPE THIS BETTER next time
The sales and service employees at Rosedale are excellent. Always cheerful and very knowledgeable. I enjoy looking at the new vehicles to see product changes. The Chevrolets are looking great!
Ive never met a better crew of people. They do what they say and say what they do. Harry Pho researched the best deal on tires for me and got me in right away and they didnt even have the tires in and so he had them sent from another place and by the end of the day, he got everything done. He's a super star in my book !! Thanks Rosedale Chev !!
Morgan was great & not pushy. She listened to what I needed/wanted & filled that request. She let me take my time to think about my purchase. No regrets at all. We visit again when I need another vehicle.
Went with my single sister. Doug was EXCELLENT. Very helpful. Did it all. Sales, finance and final papers. So nice to only have to deal with one person. Would highly recommend.
I received my service timely ,staff was friendly. The waiting room was comfortable and clean. They provided great snacks and refreshments. I will be back
Service representative, Harry O. is/was excellent. He is always very personal. He recognizes my voice when I call for an appointment (that's good and not so good). I've been a consistent customer over the past several years and very satisfied with their work.
Liner was installed in truck and to service a recall notice was addressed Bob was a pleasure to deal with during this evolution and during the sale of the truck
My service advisor Harry Pho does a wonderful job for me. My car is always ready as planned. He is a pleasure to work with
We have always been treated with courtesy. Staff at Rosedale Chev are some of the most respectful employees we have been associated with. Keep up the great service and we will keep coming back!!!!
We had quite a list of wants and don't want's for a (new to us) used car. We presented the list to Thomas and he came back with exactly what we were looking for. We did have one issue with a clicking noise that was resolved with a quick trip to the service department and away we went. Great guy, friendly, knowledgeable, and knew how to listen to our wants and needs. Another plus, when signing the papers we were informed about different extended warranties available with no pressure to purchase. The SUV still had a year's ...
Rosedale Chev service department has been awesome to deal with. They have taken can all of my concerns. Everyone is very professional in the service department.
Doug did a great job listening to us and getting us in the car that we wanted. He made sure the paperwork went smoothly and explained the different warranty options so we could choose the right one. A great experience over all.
Everything went well. Truck was well cleaned afterwards. I was asked any questions before hand if I had any special problems to be taken care of.
The staff were extremely friendly. I told them what I was looking for and they found the perfect vehicle for me. Recommend going to this dealership.
The team is always Courteous and friendly. They work with me to understand what the best service is for my vehicle and don’t pressure me to perform work that I cannot afford.
Ray Fitzsimmons and the Service team always treat me and my vehicle with great care. They quickly identified the problem and kept me informed all along the way - let me know the service options - no pressure.
Harry is always so helpful. He does whatever it takes to get my car back on the road as soon as possible. We love Harry. 🙂
I went to Rosedale Chevrolet at first because I had a deal for a free test drive that would get me a gift card for Corsickle. I had been interested in a Chevy Equinox, so decided to test drive one. Thomas Signorelli was the sales person who took me on the test drive. I was VERY impressed with Thomas, his knowledge, his care for what I wanted in a car and why I was looking at an Equinox. He was very personable and asked questions that helped me to really think through what I wanted in a vehicle. My experience ...
I got a very good price for my trade-in, and I like my new car. My new Equinox has a better than average rating online compared to similar SUV'S.
The transaction went as smooth as it could. Very little time invested to get the vehicle I wanted. Thank you to everyone involved for making it so easy.
The sales people Roger and Morgan, were very professional and listened to me about what I wanted, and were very knowledgeable and truthful about the bolt I got, I would gladly refer anyone there to buy a car thru them
The sale /deal brings in to the dealership.......the service is what keeps you coming back. This is the vehicle number 4 from Rosedale Chev
Everyone was helpful, answering all my questions. Jeremy explained about many of the safety features on the Traverse which was a big part of my interest.
They were great as always. Been involved in three new vehicles and one used. Always a pleasure to deal with. Thank you ever so much.
I had not purchased a new car in 10 years and had a lot to learn. Joe was very helpful in educating me about the new safety features and selecting the car that was best for me. I’m very happy with my new Chevy Malibu, and the whole experience couldn’t have been better. The people I met were very friendly and helpful, I’d definitely come to this dealership again.
Service guys took care of the issue with my car in just a day. Provided me with a loaner and took great care of me. Thank you
Great staff! Managers make sure you are comfortable with the sale and all of the people are friendly. Nate was really in tune to what I was looking for.
John Shelton explained all of the problems and preventive maintenance needed for my well kept 2013 Chevy Malibu. I will be back to Rogers to have more work done because of my service representative, John Shelton. Thanks
I am not mechanically “literate”, but I knew something was “not right” with my Cruze. My car started running rough and overheating. It was during the stretch of our heat wave and I just thought it was related. When the heat subsided and it continued to run hot, I stopped into the service department without an appointment. Harry met with me and knew right away what was wrong...the coolant had leaked out of the system. He knew it had to be a leak and kept the car They completed the repair as soon as it could get in with ...
I came in looking for a new truck. Roger R.greeted us in the lot and was great! We bought the one right on the showroom floor, love my new truck!
Thomas was my sales guy and he did a great job, very thorough knew the product well… Dave gave me a fair deal on my trade was very satisfied on that front and Eric was the best finance guy that I’ve ever worked with in a dealer situation… Overall I give them all a 10
Everyone I dealt with could be described as knowledgeable with integrity. My needs were complicated and as a team they worked to help me get into a 2019 Trax. I love the Trax and I impressed by the Rosedale team, my sales advocate, Thomas Signorelli, and the entire Rosedale Chevrolet organization. Thank you.
Great Customer Service! I was pleased with the length of time it took for me to get taken care of and I love the car wash.
Vert good people from salesman to manager Jermey showed us a lot of cars color so we could pick the one we wanted. Renee was very heipful with the financing.
My husband and I have never been particularly fond of the process of buying a car, but we loved working with Morgan. She listened to what we wanted and encouraged us to make sure we found the right car for us. So many places fee like they are pushing you to buy what they have and not what you want, but we felt listened to and respected during the entire process. We would definitely recommend working with Morgan and will see her again the next time we are looking to purchase. Thank you!!!
Brought my truck in for service...was done quickly-faster than I expected...Jon was most helpful and understanding...was truly a spa-like experience for my vehicle...
the service crew were very friendly and efficient and additional service beyond the oil change were performed such as tire rotation and spring checks such as coolant inspection. I also got to renew acquaintances with Jon who I bought my car from who now is the service manager. Jon is a true asset to Rosedale Chevrolet. Nice waiting area too, with treats provide. My service advisor, Matthew R Patkoff was friendly and efficient.
I had a great sales experience. The Chevy Suburban we purchase was pre delivered to our satisfaction. We would purchase and do our business with Rosedale Chevy again. Thanks for care about customer service!!
Quality of the staff and service crew. Don't have 25 words,it was just an oil change. No more surveys please, I have had my car service there since 2004
Commercial/ Diesel truck shop was great They are all top notch very good at service and repair you can get service and a DOT inspection done at the same visit. I will definitely be going back again and again
Roger was helpful and knowledgeable about EV's and was very honest when walking us through the pros and cons and helping us with the buying process.
I was early for my appointment for service. Service specialist explained his crew was out to lunch and the service would happen as soon as they returned. Waiting room was clean and cookies, TV and reading material was provided. Vehicle was ready and washed when promised.
The sales and finance staff worked flawlessly to complete my purchase and get me in and out in short order. Very pleased with all involved.
Dewey and the Rosedale Chevy sales team were exceptionally helpful and knowledgeable. I traded in a car and they were understanding on the value after taking a look at it twice. When trying to find the Tahoe we wanted, Dewey did not try to sell us on what was in the lot, but he took his time to find the exact one we were looking for. He was kind, not pushy, but persistent until he found it. He was great!
Joe took great care of us once again. This dealership has served me well both in the sales and service departments. My last three vehicles have been purchased at Rosedale Chevrolet....I would not have come back if my experience had not been exceptional.
Our salesman Joe was very well informed about the Equinox we are leasing. He answered all of our questions without betting an eye!! We will be back in the future for all of our vehicles!!
Other than having to wait for two days for an appointment when I brought the car in, Ray had it repaired in about two and a half hours. I was impressed!
We have always been totally satisfied with the service dept.Always get the car /truck in on time and done very quickly.Hope they never change!!! We have also bought or leased the last 5 vehicle's there.
The sales rep, Eric and the rest of the team that assisted me in trading in my leased vehicle were very friendly, courteous, efficient, and I did not feel pressured into anything I didn't want. They even were able to get my payments on my new vehicle lowered than expected. The whole process went smooth and non stressful! Thank you Eric and they team at Rosedale Chevrolet for all your hard work! I will definately be back!
Jeff the sales rep was awsome helped me fine wat i was looking for and leadented to wat i neened and wanted he was very out going and friendly
Easy to work with. Sean Pierce explained my up coming requirements. Service done well and quickly. Came to Roseville Chev from another dealership to receive the service and friendliness I want.
Kevin was great to work with, he took the time to explain every option on buying a new car. anytime I had a question, I could called him he was eager to help me. was truly great to work with. This was my third car I have purchaser form Rosedale Chevrolet and will be back when I need a new one.
I got the pleasure to work with Bob Graff on a auto loan him and the finance team worked wonders to make sure I was happy and we got the best deal possible!! Would recommend to anyone
Austin went out of his way to make sure I was satisfied with my purchase. Did everything I asked and then some.Would recommend him to others.
Ray and the entire Rosedale Chevrolet staff are top notch at exceptional customer service, expertise and friendliness!! I wish all businesses had the same business ethics and service! Rosedale Chev is the only dealership I will go to and trust!
After an unfortunate accident that totaled my last vehicle, I went to five different dealerships before coming to Rosedale Chevrolet. There I met Austin Roth (sales) who had listed to my situation and helped me look at available used car inventory. The inventory was good, but the consultation and education was the kind of guidance that one should expect in a car buying experience. I might have bought from Rosedale Chevrolet, but feel good about it because of Austin.
I went up in der cuz ma cur waz makin dis noize it waz ratatata err time I pushed da gas. I culdntz finds out y. Wen I brung it in, Dey wuz Abel to tell me y rite away. Is cuz it was a ford. Dey tryed help me get a new Chevy cur but my crudit wuz not Gud nuff so Dey put some duck tape on my cur and it wuz fixed like nuw. Dey is allways helpingfull. I told all my gurlfrins to come here cuz Dey don’t judge , Dey jus want to help you ...
As always Harry Pho was fantastic. Service was great, and the overall experience was fantastic. I will definitely refer my friends and relatives to Rosedale Chevrolet for new vehicles and especially service.
The staff is always courteous and professional. The mechanics are trustworthy. It's the only place I will bring my car for maintenance and repairs.
It was awesome. It was amazing. It was wonderful. It was fantastic. I was super. I was glorious. I was supernatural. It was inspiring. Yes!
Harry did an amazing job getting me in and out for service work. They also cleaned the truck and got me out quickly. great service!
The dealership is very professional with quality workmanship they treat the customer Awsome .And Ray Fitzsimons in service is very on top of his department
I recently scheduled my 2015 Tahoe with Rosedale Chevrolet for a recall check. Scheduling was easy, and when I arrived I was greeted at the door with a smile and "hello" from the service attendant. We reviewed the work to be performed, I asked "how long will it take?" and was informed that the repair took approx. 45 minutes to complete. I was directed to the customer lounge and told I would be contacted directly if there were any concerns. The repair took less than 30 minutes, I was surprised that I was able to get in and out ...
I received great service when I went in to change the airbag on my car. Every person I encountered was extremely nice and helpful, the shuttle service is also great! I was able to be dropped off and picked up when I had to leave for a meeting and didn’t have to pay for someone to do it!
The service was performed quickly and correctly. Excellent job, thank you.
Our experience at Rosedale Cheverolet was easy and enjoyable. Kevin was great to work with. We will definitely come back and see him for future purchases.
Harry, explained what they could be and what would be done, service department called to confirm what was found and to get the ok to continue. Work was done quickly.
A lease was easy and done quickly, the staff were great!!
I came in just to see what new used vehicles were available and traded mine in for a newer one by the end of the day! The experience was fast and very friendly!
Everything was as expected I goth they vehicle I wanted and am very satisfied with it
My experience was completely positive. JOE Girma is awesome, and handled everything that I needed. I don't have any reason to ever go anywhere else. " Excellent customer service !!Thank you for your help! Hirut and Zack
Very hard working people. Shawn the service tech was very helpful. It’s a busy place but they make sure you get your vehicle serviced asap. I always came just for the parts department because they always have parts in stock. Later I decided to try them because I was going through under some bad experiences with my new 2017 Chevy Malibu. Which they fixed it and returned it clean and freshly washed car. I was overall highly satisfied with the experience. I would highly recommend anyone or my friends to come here for parts and service.
I was very impressed with the salesman, Jeff Hubers.. He was not forceful or overbearing win the salesmanship. It is to my advantage being located close to the dealership. o
We were welcomed with open arms even though we had never had our 2012 Volt there before -- what a great, happy place! The other dealership seemed to have no interest in electric cars -- I had attended an EV event at Rosedale last winter, so decided to give them a try. Wow, what a difference. It felt like we were long time customers. We talked about how long some of the employees had been there, decades not weeks. Shows great management, happy workers and hence happy customers.
Bought a Silverado High Country lots of new tech my LT didn't have Roger took all the time we needed to explain it all to us.
Roger Ratajczak was friendly and incredibly knowledgeable about EVs. I cannot recommend him highly enough! He also gave a thorough orientation of the car post-sale.
I had a great experience buying my truck from Joe and would gladly recommend him to any future car shoppers. Felt that he was honest and fair.
Service was good. Done in the time they said it would be done.
was in for an oil change. great job I keep coming back.
I am always treated with respect. I love the vehicles I have bought. The sales and service people are always so pleasant. I got a great deal!
Came in for a oil change , they were polite and friendly got in right away and even checked to make sure all was working well .
There never has been a time that this service department hasn't exceeded my expectations !\ I have bought 3 cars from this dealership because of the service department. There honest and ethical and do very good work and always call me with issues that come up. I send my children and friends from church to this service department as well.
My experience was a delight a perfect 10 if you will in and out very helpful
Shane was great in explaining the vehicles and had a good knowledge of how the different items on the vehicles worked. He also helped us pair our new vehicles to our phones. We went through the vehicles to make sure everything was top notch.
Aweaome!! Staff and service!! Fast turnaround!! Will Always bring my 2015 Silverado there f9r service and have always been there for all me Silverado service in the past!!
The above rating should indicate what's lowest rating & what's the highest rating. If marking all the stars means highest rating, then that's our rating. Doug Shrauner gave us excellent service & we have already recommended him to others.
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