Customer Testimonials
Great communication and explanation on what needs to be done! Friendly, acts like the care about me and my car!
My sales experience was top notch! I would highly recommend Rosedale Chev. Lakota was my salesman.
I like this service team, they seem to listen to my concerns, love the video that I receive showing me what’s under the hood- so to speak -and I feel that they are generally fair to me. I don’t like that I can’t schedule service online, seems that EV schedules are tight.
They did a awesome job got me in and out at a reasonable time found the problem and fixed it Thank you so much !!!
Great people to work with. Chris and Sales manager Joe did what they needed to make the sale happen.
I have always had great service at Rosedale Chev. After a review of my buying history and a few quick questions the salesman knew exactly what I wanted. I was able to drive away that afternoon with my new vehicle and a satisfying deal!
Everything was handled as scheduled. It was done quickly and got me out in a minimum of time.
Adam and team are top notch. I truly felt he was all about customer service down to every detail in including a video of the work that was done and the health of my vehicle . I have been going there for many years and have had a few different service advisors and the Team at Rosedale Chev always finds the best folks, passionate and caring!!!
From the moment we walked in the door, we felt special and important. Ryan coordinated a time for a test drive of our specific vehicle and we were impressed with his knowledge, professionalism and sense of humor. He was an absolute pleasure to work with and made the process as easy and painless as possible. The finance representative (Eric?) was also great to work with. Incredibly seasoned, able to work through dense paperwork, complicated options and finicky topics with us with ease. I would highly recommend Ryan to any friend, family member or colleague to work with, as he actually ... Read More DealerRater - May 27, 2025
Ryan was amazing and greeted me as soon as I pulled into the parking lot, he got me settled and helped as I was having car troubles. There was no pressure to buy a car, he went through options with me and gave me time to process all while making sure I had a way to get home that night. Ryan got me in a new Suburban and I LOVT IT! The customer service was excellent and I highly recommend Ryan!
Staff is great. Really felt like I was treated well. Made a good deal on a great truck.
Great place for my trucks maintenance and repairs. they know what I don't know,
Great service everything was done on time and the people were real friendly. I will certainly return if I need any work done.
We appreciated the service received at the dealership and from the representatives. We are a repeat customer.
We just bought a new truck from here and it was a great experience start to finish. Our salesman Kyler and sales manager Joe were amazing, easy to work with and made it fun! We will be going back and will be recommending anyone looking to go see these guys!
We purchased our 2019 Traverse from Rosedale Chev 5yrs ago. We live approximately 25 miles south of the dealership. It takes about 35 mins to drive there from our home. We have done all our maintenance there since we purchased the vehicle including all the oil changes. We do this because our experience there has always been exemplary!!
Bought a used truck here 2014 model, brought it in for it's first oil change in my ownership "2800 miles" and they informed me it needed trans cooler lines, oil pan gasket, and a rear pinion seal for the differential. $2500 quote, zero offer to help cover the cost of repairs or anything to make it right. Worst part being when I was buying the vehicle it had a brand new service sticker in it as proof they disregarded the existing issues with it.
Jeff and the whole crew are amazing--Actually kinda fun to bring out my vehicle and see the crew!
They did a great job,people ere knowledgeable and helpful,very friendly,I will be going back
Had an electrical system problem which was fixed perfectly. However, my extended warranty contained an improper mileage expiration and my claim was rejected. But the effort put in by Roger Ratajczak, Jen Taylor, and Ray Zimmerma got the problem corrected. My thanks to all of them.
They are always friendly and courteous. All do a great job. don't remember names
High prices for diagnosis fees. Still charge you if they cannot solve the problem. $400+
Doug Shrauner was FANTASTIC to work with! He made everything plain and simple, and was a pleasure to work with! He even recommended the vehicle that happened to be my first choice! How cool is that?!
Kyler and Lakota were nice and super flexible with working with us and talking us thru numbers and options! And the my guy JOE!! Sealed the deal helping with my equinox trade in value! 10/10
l always get great service on my vehicles and am treated as a valued customer whenever I am there for service or browsing in the showroom. The staff is friendly and helpful. I have purchased 2 new vehicles and recommend Rosedale Chev to friends and co-workers and clients.
Nice people. They remember your name and don't pressure you into buying. Lakota was great!
Traded in my Red 2019 Ford F350 in last week currently on the website. They are making $8,000.00 off of me, went over the blue book value of the ford and they low balled the heck out of me, the used truck I purchased the more I walk around it the more I find that is wrong with it that now I have to deal with. They are NOT about the customer but only about how much money they can make, a very disappointing experience. I would highly NOT recommend going their with your business and hard earned money. I get that ... Read More DealerRater - Jun 7, 2024
The people at the dealership were easy to work with and answered all my questions.
I’ve been going to Rosedale Chevrolet for years. I always get what I want and everyone is friendly.
Always helpful and friendly staff. Purchased a new vehicle from Rosedale Chev. and always have my vehicle serv there.
They have great customer service whether you're there to buy or get you're vehicle serviced
All over you to make the sale, try calling for warranty info after damage due to tailgate opening on it's own. Absolutely no interest or effort in trying to help. Would HIGHLY recommend another Chevrolet dealer!!!
Prompt service, not always the cheapest but everything is fixed right. Communicated well regarding when the vehicle would be ready.
Sean did a great job making sure that the part that was needed for repairing my vehicle was ordered and in stock. Then he scheduled the repair to be completed during my reoccurring oil change and service appt. Only needed to make one trip into the dealer.
Sean took good care of our Bolt and answered all our questions completely — treated us like valued customers with whom he wanted to share his enthusiasm and knowledge.
Like I said before ray defiantly takes of all my auto needs and he is also fair on pricing!
Great salesman Clem: he knew is vehicals inside, and out, was very helpfull in explaning the car buying and leasing. We were shown a vehicle, and Clem spent the time to explain many of the car features on the test drive. Fred.
I wanted to own an EV and was researching options in an affordable price range. Two previously owned vehicles that I researched were the Chevy Bolt and the Nissan Leaf. I called Rosedale Chevrolet about a possible Bolt and was referred to a salesperson. Justin Beaulien said, “I can help you with that.” Justin showed us the inside of a used Bolt, but I wasn’t able to test ride the Bolt because of a restriction due to a temporary battery recall on used Bolts. Right next to the Bolt was a previously owned 2017 Nissan Leaf. I test drove that ... Read More DealerRater - Jul 31, 2023
Second vehicle in 3 years great job would stop by again thanks a lot staff
No hard sell, personable and professional staff. Set reasonable expectations and met them. I would go back.
Took very good care of me!! Doug Shrauner and Mike Chmielewski were the best. Very pleased!! Driving my dream truck!!
The staff was very friendly and informative. All of my questions were answered and asked for information given. The waiting area was clean and inviting.
I got what I wanted in three hours, That was Great Thank You very much. Tim.
We purchased our vehicle from out of state and our purchase experience was great. Thank you Kyler and Jen!
Worked with Roger to get a Chevy Bolt EUV. Really knowledgeable about EVs, unlike other dealers. Car was coming from factory and Roger was great about keeping me informed of how the order was processing. When it arrived, he was great about showing all the features and gave me a lot of tips for getting all the tech setup (including OnStar).
They seem to be lying to customers with a low mileage car and then saying it is not available but it is still showing as available on their website
Very courteous, and patient to find me a very good rate. The vehicle I bought was very clean, and in like new condition. I am very happy with my experience and would recommend them to anyone.
The salesman I had Joel sold me use piece of garbage and a warranty that s##ks, If I knew. Then what I know now I would’ve never purchased the extended warranty the car car is been broke down for a week and three days! They have to take the part out of the car tear it down make sure that it’s broken even though when I brought it down they told me it was broke the day they brought in in there. But getting back to you the warranty salesman told me that I would get a ... Read More DealerRater - Dec 16, 2021
My dad when in an purchased a vehicle, sales person was attentive and seem to be helping him. This was a very expensive vehicle and my dad doesn't speak English so after going home and talking it over we decided to return the vehicle. He got it on Thursday night and we went back on Saturday first thing and told the sales person we wanted to return the vehicle because it was too much for my dad. He said he had to talk to his manager so the manager came out and said he couldn't not return the ... Read More DealerRater - Oct 11, 2021
Totally ripped me off! They sold me a broken used car and then didn't see anything wrong, Liars, cheaters..dishonest service department and dealers!!!
Great to work with Doug Shrauner, I was worried about qualifying for a new car loan but he found me a great rate on my new Chevy Trailblazer, Thanks Doug
The Service Dept. and especially Chris Duffy the manager are dishonest and tried to get me to pay for what should be a recall. Took my 2015 Silverado in for an AC problem. This leak is well known on the internet, by all the employees and the several hundred thousand plus owners of the several models that have had there vehicle serviced for the same AC leak. When arriving the first time I was asked to pay $200 to diagnose the problem that they knew about already. I was promised by the manager that he would go to bat for me to ... Read More DealerRater - Feb 15, 2021
My overall experience was fantastic!! Doug was very friendly, knowledgeable, honest and courteous. Trading in my car was effortless. I love my Malibu. Thank you!
Horrible experience!! Do not go to this dealership. We went to buy a car after waiting all day to have car brought back from “extended test drive”, went to do purchase agreement was told it was sold and not from the person who had the test drive before us!! No I’m sorry, just first come first serve.
Bought new truck from Dewey and he made it quick seamless transaction and were in and out in less then 20 minutes with the 2021 3500 diesel. He has terrific follow through and aggressively searches for options when there’s minimal inventory!
Thank you Doug for getting me a great deal on my car. Your friendly and caring approach is a testament to you. I will certainly recommend your services.
Was really worried about being approved, Doug Shrauner was THE BEST! Got me in w no money down very happy & satisfied with his service. Excellence
They make you feel as if you’re a lifelong friend. Rosedale Chevrolet gets the job done with such professionalism. Simply amazing and glad I went there first.
I had a horrible experience at this dealership when I brought my 2015 Silverado with 61,000 miles on it there for service. I was recently one of the many customers without AC in my GM vehicle over the summer months, due to faulty condensers being installed from 2014-2018 in many models. I initially paid $180 for this dealership to diagnose what I told them was and they knew most likely was the reason I had no AC. It's a running joke at Rosedale Chev that they can charge customers and know ahead of diagnosing that the condensers are faulty the majority of ... Read More DealerRater - Aug 19, 2020
Doug Shrauner was my hero again! My car I traded was on its last lap.! He got me the one a I wanted! Ask for Doug!!
Everything about the appointment went good right down to how long it would take. All there was to read was a paper that I read at home ,magazines that were of no interest to anyone in the area women's world for example NO sports or car or new vehciles, and no goodies to fight over,not a napkin to wipe your fingers . HOPE THIS BETTER next time
The sales and service employees at Rosedale are excellent. Always cheerful and very knowledgeable. I enjoy looking at the new vehicles to see product changes. The Chevrolets are looking great!
Ive never met a better crew of people. They do what they say and say what they do. Harry Pho researched the best deal on tires for me and got me in right away and they didnt even have the tires in and so he had them sent from another place and by the end of the day, he got everything done. He's a super star in my book !! Thanks Rosedale Chev !!
Morgan was great & not pushy. She listened to what I needed/wanted & filled that request. She let me take my time to think about my purchase. No regrets at all. We visit again when I need another vehicle.
Went with my single sister. Doug was EXCELLENT. Very helpful. Did it all. Sales, finance and final papers. So nice to only have to deal with one person. Would highly recommend.
I received my service timely ,staff was friendly. The waiting room was comfortable and clean. They provided great snacks and refreshments. I will be back
Service representative, Harry O. is/was excellent. He is always very personal. He recognizes my voice when I call for an appointment (that's good and not so good). I've been a consistent customer over the past several years and very satisfied with their work.
Liner was installed in truck and to service a recall notice was addressed Bob was a pleasure to deal with during this evolution and during the sale of the truck
My service advisor Harry Pho does a wonderful job for me. My car is always ready as planned. He is a pleasure to work with
We have always been treated with courtesy. Staff at Rosedale Chev are some of the most respectful employees we have been associated with. Keep up the great service and we will keep coming back!!!!
We had quite a list of wants and don't want's for a (new to us) used car. We presented the list to Thomas and he came back with exactly what we were looking for. We did have one issue with a clicking noise that was resolved with a quick trip to the service department and away we went. Great guy, friendly, knowledgeable, and knew how to listen to our wants and needs. Another plus, when signing the papers we were informed about different extended warranties available with no pressure to purchase. The SUV still had a year's ... Read More DealerRater - Dec 5, 2019
Rosedale Chev service department has been awesome to deal with. They have taken can all of my concerns. Everyone is very professional in the service department.
Doug did a great job listening to us and getting us in the car that we wanted. He made sure the paperwork went smoothly and explained the different warranty options so we could choose the right one. A great experience over all.
Everything went well. Truck was well cleaned afterwards. I was asked any questions before hand if I had any special problems to be taken care of.
The staff were extremely friendly. I told them what I was looking for and they found the perfect vehicle for me. Recommend going to this dealership.
The team is always Courteous and friendly. They work with me to understand what the best service is for my vehicle and don’t pressure me to perform work that I cannot afford.
Ray Fitzsimmons and the Service team always treat me and my vehicle with great care. They quickly identified the problem and kept me informed all along the way - let me know the service options - no pressure.
Harry is always so helpful. He does whatever it takes to get my car back on the road as soon as possible. We love Harry. 🙂
I went to Rosedale Chevrolet at first because I had a deal for a free test drive that would get me a gift card for Corsickle. I had been interested in a Chevy Equinox, so decided to test drive one. Thomas Signorelli was the sales person who took me on the test drive. I was VERY impressed with Thomas, his knowledge, his care for what I wanted in a car and why I was looking at an Equinox. He was very personable and asked questions that helped me to really think through what I wanted in a vehicle. My experience ... Read More DealerRater - Nov 8, 2019
I got a very good price for my trade-in, and I like my new car. My new Equinox has a better than average rating online compared to similar SUV'S.
The transaction went as smooth as it could. Very little time invested to get the vehicle I wanted. Thank you to everyone involved for making it so easy.
The sales people Roger and Morgan, were very professional and listened to me about what I wanted, and were very knowledgeable and truthful about the bolt I got, I would gladly refer anyone there to buy a car thru them
The sale /deal brings in to the dealership.......the service is what keeps you coming back. This is the vehicle number 4 from Rosedale Chev
Everyone was helpful, answering all my questions. Jeremy explained about many of the safety features on the Traverse which was a big part of my interest.
They were great as always. Been involved in three new vehicles and one used. Always a pleasure to deal with. Thank you ever so much.
I had not purchased a new car in 10 years and had a lot to learn. Joe was very helpful in educating me about the new safety features and selecting the car that was best for me. I’m very happy with my new Chevy Malibu, and the whole experience couldn’t have been better. The people I met were very friendly and helpful, I’d definitely come to this dealership again.
Service guys took care of the issue with my car in just a day. Provided me with a loaner and took great care of me. Thank you
Great staff! Managers make sure you are comfortable with the sale and all of the people are friendly. Nate was really in tune to what I was looking for.
John Shelton explained all of the problems and preventive maintenance needed for my well kept 2013 Chevy Malibu. I will be back to Rogers to have more work done because of my service representative, John Shelton. Thanks
I am not mechanically “literate”, but I knew something was “not right” with my Cruze. My car started running rough and overheating. It was during the stretch of our heat wave and I just thought it was related. When the heat subsided and it continued to run hot, I stopped into the service department without an appointment. Harry met with me and knew right away what was wrong...the coolant had leaked out of the system. He knew it had to be a leak and kept the car They completed the repair as soon as it could get in with ... Read More DealerRater - Aug 11, 2019
I came in looking for a new truck. Roger R.greeted us in the lot and was great! We bought the one right on the showroom floor, love my new truck!
Thomas was my sales guy and he did a great job, very thorough knew the product well… Dave gave me a fair deal on my trade was very satisfied on that front and Eric was the best finance guy that I’ve ever worked with in a dealer situation… Overall I give them all a 10
Everyone I dealt with could be described as knowledgeable with integrity. My needs were complicated and as a team they worked to help me get into a 2019 Trax. I love the Trax and I impressed by the Rosedale team, my sales advocate, Thomas Signorelli, and the entire Rosedale Chevrolet organization. Thank you.
Great Customer Service! I was pleased with the length of time it took for me to get taken care of and I love the car wash.
Vert good people from salesman to manager Jermey showed us a lot of cars color so we could pick the one we wanted. Renee was very heipful with the financing.
My husband and I have never been particularly fond of the process of buying a car, but we loved working with Morgan. She listened to what we wanted and encouraged us to make sure we found the right car for us. So many places fee like they are pushing you to buy what they have and not what you want, but we felt listened to and respected during the entire process. We would definitely recommend working with Morgan and will see her again the next time we are looking to purchase. Thank you!!!
Brought my truck in for service...was done quickly-faster than I expected...Jon was most helpful and understanding...was truly a spa-like experience for my vehicle...
the service crew were very friendly and efficient and additional service beyond the oil change were performed such as tire rotation and spring checks such as coolant inspection. I also got to renew acquaintances with Jon who I bought my car from who now is the service manager. Jon is a true asset to Rosedale Chevrolet. Nice waiting area too, with treats provide. My service advisor, Matthew R Patkoff was friendly and efficient.
I had a great sales experience. The Chevy Suburban we purchase was pre delivered to our satisfaction. We would purchase and do our business with Rosedale Chevy again. Thanks for care about customer service!!
Quality of the staff and service crew. Don't have 25 words,it was just an oil change. No more surveys please, I have had my car service there since 2004